01. Our commitment.
Vitranova is committed to making vitranovasurfaces.com accessible to commercial buyers regardless of ability.
- We design and build the website to meet WCAG 2.1 Level AA standards.
- Accessibility is part of our design system, not an afterthought.
- We review new pages and features against these standards before release.
02. Measures we take.
The following practices are applied across the website.
- Semantic HTML structure with logical heading hierarchy on every page.
- Visible focus indicators on all interactive elements, including links, buttons, and form fields.
- Form fields paired with visible labels. Placeholders supplement labels but do not replace them.
- Meaningful alt text on all informative images.
- Colour contrast ratios that meet WCAG 2.1 AA requirements for text and interactive elements.
- Motion and animation respect the prefers-reduced-motion system setting.
- Skip navigation and landmark regions to support screen reader and keyboard users.
03. Compatibility.
The website is tested on the latest two versions of major desktop and mobile browsers.
- Supported browsers include Chrome, Safari, Edge, and Firefox.
- The site is responsive across desktop, tablet, and mobile breakpoints.
- We do not require specific plugins or proprietary software to access core content.
04. Known limitations.
Some content types present inherent accessibility challenges. We document them here.
- Catalog PDFs are provided by manufacturers and may not meet full accessibility standards. Contact us for alternative formats.
- Product photography relies on visual detail to convey colour and texture. Supplementary text descriptions are provided where feasible.
- The hero video on the home page has a static image fallback when reduced motion is enabled or video playback is unavailable.
- Third-party analytics scripts (Google Analytics 4, Microsoft Clarity) are loaded with deferred execution to minimise impact on page performance.
05. Assistive technology.
We test with common assistive tools during development.
- Screen readers including VoiceOver and NVDA.
- Keyboard-only navigation across all interactive flows.
- Browser zoom up to 200 percent without loss of content or functionality.
- If you encounter a barrier with your specific assistive technology, please contact us. We will work to resolve it.
06. Feedback and remediation.
We welcome reports of accessibility barriers. Every report is reviewed.
- Email accessibility@vitranovasurfaces.com with a description of the issue, the page URL, and the browser or assistive technology you are using.
- We aim to acknowledge every report within five business days.
- Remediation timelines depend on severity. Critical barriers that block access to core content are prioritised.
07. Continuous improvement.
Accessibility is an ongoing effort, not a one-time audit.
- We conduct periodic reviews of the website against WCAG 2.1 AA criteria.
- New components are built to design system accessibility standards before deployment.
- The Effective and Last Updated dates at the top of this page reflect the most recent revision of this statement.
08. Contact.
For any accessibility question or request, write to us.
